Content / Topics

Management

• Platform Manager’s responsibilities and duties
• Company expectations to the Platform Manager as crisis manager
• Proactive crisis management
  – Company Emergency Management Plan
  – Alerting routines
  – Focus in the situation and use of focus points board
  – Conducting first meeting
  – Connection between focus points, actions, and situation plotting
  – Focus point board, build-up and utilisation
  – Use of PA-announcements
  – Purpose and use of situation plotting
• Management pitfalls and how this may influence crisis management
• Risk analysis, accept criteria, barriers and criteria
• The team leader role
• Characteristics with regards to crisis situations, stress reactions and
  miscellaneous conditions influencing us
• Practical exercises in which the participants will act and
  perform their role as Platform Manager